State Farm® Insurance Agent Carrie Ratliff

"I can’t say enough good things about the Carrie Ratliff State Farm Agency in Poland, Ohio! Their customer service is absolutely outstanding—always friendly, responsive, and genuinely caring. They took the time to understand my needs and found me fantastic rates that saved me a ton. The entire team is professional, approachable, and makes the insurance process stress-free. Highly recommend this agency for anyone looking for top-notch service and great value!"

"Although I didn't speak directly to Carrie, the young lady Elizabeth was an absolute blessing. She is well spoken, very curtious, knowledgeable and just a pleasure to talk to."

"I can’t recommend Carrie Ratliff’s State Farm agency in Poland, OH enough—it’s truly a standout in the insurance world! From the moment I walked in (or called, really), the entire team made me feel like their top priority. Carrie herself is incredibly knowledgeable and took the time to walk me through options for both auto and home coverage, helping me bundle everything into a Personal Price Plan that saved me a bundle without skimping on protection. With experienced pros like Debbie on staff (over 38 years in the biz!), they make complex stuff simple and stress-free. What really sets them apart is their community spirit—they’re always out at local events, sponsoring things like the Youngstown Phantoms hockey and Poland sports boosters, which shows they genuinely care about our neighborhood. Whether it’s quick quotes, claims help, or just friendly advice, their “ReMarkable service” lives up to the hype. If you’re in Poland or nearby, skip the big chains and go straight to Carrie—you’ll be glad you did! Thanks for making insurance feel easy and reliable."

"Carrie and her team truly are just that; a team. I have never had an issue unresolved or a question unanswered. Their wherewithal regarding my policy, coupled with years of experience, really helped walk me through the process and procedures of the industry really made me feel confident with my future endeavors. Being able to trust this group with such a serious part of my life has really reshaped the way I view what’s needed now so as not to worry when it’s too late. Thank you Carrie and your great group of agents!"

"all the associates are always so nice, quick with responses, and will always find the best solution to any issue I’ve experienced. 10/10 recommend!"

"I’ve been a State Farm customer for over five years, and I can’t say enough good things about their service! My agent is incredibly helpful, always quick to answer questions and guide me through my insurance options with patience and clarity. When my dog was diagnosed with ITP, State Farm’s pet insurance coverage (through a partner) was a lifesaver—claims were processed smoothly, and reimbursements came faster than I expected. Their app is user-friendly, making it easy to manage policies or file claims. The rates are fair, and the peace of mind knowing I’m covered for both my car and pet is unbeatable. Highly recommend State Farm for their top-notch service and reliability!"

"Amazing customer service from Liz and Carrie!!"

"Friendly and respectful staff!"

"I had a great experience with Elizabeth!! She has wonderful customer service skills and would highly recommend going with this office :)"

"Jamie and Elizabeth are always so helpful and make things go so smoothly!!!"

"Terrible communication within the company and never got call back on issues. Will be moving my business."

"I called the office for some help with life insurance and Liz was amazing. She gave me multiple options and worked with me to find the one that fit the best. I highly recommend working with this office!"

"Carrie Ratliff and State Farm Insurance offer great service with a smile. Carrie and team understand how to help manage the risks that happen in day-to-day life. If you are not working with Carrie, are you really covered?"

"Jamie ,Elizabeth, and staff at Carrie Ratliff always provide excellent support and service when needed!!!"

"This is a wonderful agency! We have policies through there and the automated payments makes it so easy. Elizabeth is our direct agent and she is so personable and makes the process so easy to understand and she is available anytime we have questions or concerns. I would recommend her to ANY friends or family. I wouldn’t let them go anywhere else!"

"A minor fender bender was handled quickly and efficiently using a non-preferred body shop of my choosing."

"Very helpful with everything you need."

"Ignorant people who don't communicate well at all have changed my policy without even speaking with me and most currently want seeing insure my homeowners policy anymore because I've been out of state so was told I could only write it up as a rental property which would be a lie! Why would my home with all my personal property have to be under a rental policy that makes no sense.. ignorant I'm highly irritated!!"

"Excellent service from Emily in recent business dealings. Prompt and thorough responses."

"Always a great experience any time I talk to them! I have all my policies here and so does the rest of my family!! Highly recommend Carrie Ratliff and State Farm!!"

"State Farm got me much better rates on my motorcycle insurance as well as some family members of mine as well. I highly recommend Elizabeth Farmer for all of your insurance needs! She’s super helpful and answers all of my questions with the best solutions!"

"I currently just switched to this office and they are so helpful and are very good at quick responses!! Definitely recommend"

"Great agency! Emily was kind, courteous and very professional. Thank you guys for doing such a great job!"

"great service, an emily was very friendly an helpful."

"Elizabeth Farmer was very helpful and patient in navigating insurance for a former commercial, now personal vehicle. Would definitely recommend!"